/* Portal V2 base styles — moved verbatim out of portal-v2.html (2026-10-15) so browsers cache them. */
*{box-sizing:border-box;margin:0;padding:0}
/* Wave 1.1 — layout-only locals. ALL colors come from the semantic theme tokens
   in admin/assets/css/theme.css and flip automatically with dark/light/auto. */
:root{--navh:66px;--maxw:680px;--radius:16px;--tap:48px}
/* Visible keyboard focus. Previously the portal had a single :focus rule, so
   keyboard users had almost no indication of position. */
:focus-visible{outline:2px solid var(--accent-color);outline-offset:2px;border-radius:6px}
.nav-item:focus-visible,.qa-btn:focus-visible{outline:2px solid var(--accent-color);outline-offset:-2px}
body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;background:var(--bg-primary);color:var(--text-primary);min-height:100vh;min-height:100dvh;-webkit-tap-highlight-color:transparent;-webkit-font-smoothing:antialiased;transition:background-color .25s ease,color .25s ease}
.top-bar,.card,.tile,.att-chip,.type-btn,.qa-btn,.nav,.bell,.auth-card,.ff input,.ff textarea,.ff select,.client-select{transition:background-color .25s ease,color .25s ease,border-color .25s ease}
a{color:inherit;text-decoration:none}
/* Top bar */
.top-bar{position:sticky;top:0;z-index:50;background:var(--bg-secondary);border-bottom:1px solid var(--border-color);padding:12px 16px;display:flex;justify-content:space-between;align-items:center;gap:12px;padding-top:max(12px,env(safe-area-inset-top))}
.logo{font-size:1rem;font-weight:800;letter-spacing:-.3px}.logo span{color:var(--accent-color)}
.top-side{display:flex;align-items:center;gap:10px}
.online-pill{display:flex;align-items:center;gap:6px;font-size:.66rem;font-weight:700;color:var(--success-color);background:var(--success-soft);border:1px solid var(--border-color);border-radius:20px;padding:4px 10px}
.online-dot{width:7px;height:7px;border-radius:50%;background:var(--success-color);box-shadow:0 0 0 0 var(--success-color);animation:pulse 2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 var(--success-soft)}70%{box-shadow:0 0 0 6px transparent}100%{box-shadow:0 0 0 0 transparent}}
.client-select{background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:8px;color:var(--text-primary);font-size:.75rem;padding:7px 8px;min-height:38px}
.bell{position:relative;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:10px;width:40px;height:40px;display:flex;align-items:center;justify-content:center;font-size:1.1rem;cursor:pointer}
.bell-badge{position:absolute;top:-6px;right:-6px;background:var(--danger-color);color:var(--on-accent);font-size:.62rem;font-weight:800;min-width:18px;height:18px;border-radius:9px;display:none;align-items:center;justify-content:center;padding:0 4px}
.bell-badge.show{display:flex}
/* Layout */
.wrap{max-width:var(--maxw);margin:0 auto;padding:16px 16px calc(var(--navh) + env(safe-area-inset-bottom,0px) + 28px)}
.auth-wrap{max-width:440px;margin:0 auto;padding:16px}
/* Auth */
.auth-card{background:var(--card-bg);border:1px solid var(--border-color);border-radius:var(--radius);padding:28px;margin:24px auto;box-shadow:0 6px 24px var(--shadow-color)}
.auth-title{font-size:1.3rem;font-weight:800;margin-bottom:4px}
.auth-sub{font-size:.82rem;color:var(--text-secondary);margin-bottom:22px}
.ff{margin-bottom:14px}
.ff label{display:block;font-size:.72rem;font-weight:700;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.06em;margin-bottom:5px}
.ff input,.ff textarea,.ff select{width:100%;padding:12px 14px;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:10px;color:var(--text-primary);font-size:.95rem;font-family:inherit;min-height:var(--tap)}
.ff textarea{min-height:auto}
.ff input:focus,.ff textarea:focus,.ff select:focus{outline:none;border-color:var(--accent-color);box-shadow:0 0 0 3px var(--accent-soft)}
.btn-p{width:100%;padding:13px;background:var(--accent-color);color:var(--on-accent);border:none;border-radius:11px;font-weight:700;font-size:.92rem;cursor:pointer;margin-top:4px;min-height:var(--tap)}
.btn-p:active{background:var(--accent-hover)}
.btn-p:disabled{opacity:.5}
.btn-g{width:100%;padding:11px;background:transparent;border:1px solid var(--border-color);color:var(--text-secondary);border-radius:10px;font-size:.82rem;cursor:pointer;margin-top:8px;min-height:var(--tap)}
.acts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
.acts .btn-g{margin-top:0}
.div{text-align:center;color:var(--text-muted);font-size:.75rem;margin:14px 0;position:relative}
.div::before{content:'';position:absolute;top:50%;left:0;right:0;height:1px;background:var(--border-color)}
.div span{background:var(--card-bg);padding:0 10px;position:relative}
.msg-ok{background:var(--success-soft);border:1px solid var(--border-color);color:var(--success-color);border-radius:8px;padding:10px 14px;font-size:.8rem;margin-top:12px}
.msg-er{background:var(--danger-soft);border:1px solid var(--border-color);color:var(--danger-color);border-radius:8px;padding:10px 14px;font-size:.8rem;margin-top:12px}
.hint{font-size:.73rem;color:var(--text-muted);text-align:center;margin-top:10px}
/* Cards / sections */
.sh{font-size:.66rem;font-weight:800;text-transform:uppercase;letter-spacing:.1em;color:var(--text-muted);margin:22px 0 10px;display:flex;justify-content:space-between;align-items:center}
.card{background:var(--card-bg);border:1px solid var(--border-color);border-radius:var(--radius);overflow:hidden;margin-bottom:10px;box-shadow:0 1px 3px var(--shadow-color)}
.pad{padding:16px}
.empty{padding:26px 18px;text-align:center;color:var(--text-muted);font-size:.82rem}
.empty .ei{font-size:1.8rem;display:block;margin-bottom:8px;opacity:.7}
.greet{font-size:1.25rem;font-weight:800;margin-bottom:2px}
.greet-sub{font-size:.82rem;color:var(--text-secondary)}
.fade-in{animation:fadeIn .28s ease both}
/* Applied by setView() during a silent/background refresh. Kills entry
   animations and transitions for the view subtree so live data updates
   never produce a visible fade or flash. */
#view.no-anim,#view.no-anim *{animation:none!important;transition:none!important}
@keyframes fadeIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
/* Skeleton loaders */
.skel{background:linear-gradient(90deg,var(--bg-tertiary) 25%,var(--surface-muted) 37%,var(--bg-tertiary) 63%);background-size:400% 100%;animation:shimmer 1.3s ease infinite;border-radius:8px}
@keyframes shimmer{0%{background-position:100% 0}100%{background-position:-100% 0}}
.skel-line{height:12px;margin:8px 16px;border-radius:6px}
/* HERO (P2) */
.hero{background:linear-gradient(150deg,var(--accent-soft),var(--card-bg) 60%);border:1px solid var(--border-color);border-radius:20px;padding:18px;margin-bottom:14px;box-shadow:0 4px 18px var(--shadow-color)}
.hero-top{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}
.hero-hi{font-size:1.3rem;font-weight:800;line-height:1.15}
.hero-veh{font-size:.9rem;color:var(--text-secondary);margin-top:3px;font-weight:600}
.hero-status{display:inline-flex;align-items:center;gap:6px;font-size:.7rem;font-weight:800;padding:5px 11px;border-radius:20px;margin-top:10px}
.hs-healthy{background:var(--success-soft);color:var(--success-color)}
.hs-attention{background:var(--warning-soft);color:var(--warning-color)}
.hs-service{background:var(--danger-soft);color:var(--danger-color)}
.ring{position:relative;width:74px;height:74px;flex-shrink:0}
.ring svg{transform:rotate(-90deg)}
.ring-track{stroke:var(--border-strong);fill:none;stroke-width:7}
.ring-val{fill:none;stroke-width:7;stroke-linecap:round;stroke:var(--success-color);transition:stroke-dashoffset .7s ease}
.ring.attention .ring-val{stroke:var(--warning-color)}
.ring.service .ring-val{stroke:var(--danger-color)}
.ring-num{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;font-weight:800;font-size:1.15rem;line-height:1}
.ring-num small{font-size:.52rem;font-weight:700;color:var(--text-muted);margin-top:1px}
.hero-meta{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:16px;padding-top:14px;border-top:1px solid var(--border-color)}
.hm-l{font-size:.6rem;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--text-muted);margin-bottom:3px}
.hm-v{font-size:.86rem;font-weight:700;color:var(--text-primary)}
/* Quick Action Center (P3) */
.qa-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.qa-btn{background:var(--card-bg);border:1px solid var(--border-color);border-radius:15px;padding:15px 8px;text-align:center;cursor:pointer;display:flex;flex-direction:column;align-items:center;gap:8px;min-height:var(--tap);box-shadow:0 1px 3px var(--shadow-color)}
.qa-btn:active{transform:scale(.97);border-color:var(--accent-color)}
.qa-ico{width:42px;height:42px;border-radius:13px;display:flex;align-items:center;justify-content:center;font-size:1.25rem;background:var(--accent-soft)}
.qa-btn.urgent .qa-ico{background:var(--danger-soft)}
.qa-lbl{font-size:.7rem;font-weight:700;color:var(--text-primary);line-height:1.2}
/* Attention strip + chips */
.att-strip{display:flex;gap:8px;overflow-x:auto;padding:2px 0 4px;margin-top:14px;-webkit-overflow-scrolling:touch}
.att-chip{flex:0 0 auto;background:var(--card-bg);border:1px solid var(--border-color);border-radius:11px;padding:10px 14px;cursor:pointer;display:flex;align-items:center;gap:8px;font-size:.8rem;font-weight:600;min-height:42px}
.att-chip.warn{border-color:var(--warning-color);background:var(--warning-soft);color:var(--warning-color)}
.att-chip.red{border-color:var(--danger-color);background:var(--danger-soft);color:var(--danger-color)}
.att-chip.ok{border-color:var(--success-color);background:var(--success-soft);color:var(--success-color)}
/* Summary tiles */
.tiles{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.tile{background:var(--card-bg);border:1px solid var(--border-color);border-radius:14px;padding:14px;box-shadow:0 1px 3px var(--shadow-color)}
.tile .l{font-size:.62rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted);margin-bottom:6px}
.tile .v{font-size:1.35rem;font-weight:800}
/* Request cards (P4) */
.rcard{padding:16px;border-bottom:1px solid var(--border-color);cursor:pointer}
.rcard:last-child{border-bottom:none}
.rcard:active{background:var(--bg-tertiary)}
.rcard-top{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}
.rt{font-size:.95rem;font-weight:800}
.rs{font-size:.74rem;color:var(--text-secondary);margin-top:3px}
.rcard-meta{display:flex;flex-wrap:wrap;gap:14px;margin-top:12px;padding-top:12px;border-top:1px solid var(--border-color)}
.rmeta-l{font-size:.58rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);margin-bottom:2px}
.rmeta-v{font-size:.78rem;font-weight:700;color:var(--text-primary)}
.service-list{width:100%;overflow:hidden}
.service-row{display:grid;grid-template-columns:92px 1.25fr 1.1fr 104px 124px 1.15fr 96px 92px 84px;gap:10px;align-items:center;padding:12px 14px;border-bottom:1px solid var(--border-color);font-size:.78rem}
.service-row:last-child{border-bottom:none}
.service-head{background:var(--bg-tertiary);color:var(--text-muted);font-size:.62rem;font-weight:800;text-transform:uppercase;letter-spacing:.07em}
.service-cell{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.service-primary{font-weight:800;color:var(--text-primary)}
.service-sub{font-size:.7rem;color:var(--text-muted);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.service-action{background:var(--accent-color);color:var(--on-accent);border:none;border-radius:8px;padding:8px 10px;font-weight:700;cursor:pointer}
.completed-toggle{width:100%;border:none;background:transparent;color:var(--accent-color);font-weight:800;text-align:left;padding:14px 0;cursor:pointer}
.chip{display:inline-block;padding:4px 10px;border-radius:20px;font-size:.66rem;font-weight:800;white-space:nowrap}
.c-received,.c-under_review{background:var(--accent-soft);color:var(--accent-color)}
.c-assigned{background:var(--warning-soft);color:var(--warning-color)}
.c-waiting_customer{background:var(--danger-soft);color:var(--danger-color)}
.c-waiting_parts{background:var(--warning-soft);color:var(--warning-color)}
.c-waiting_payment{background:var(--danger-soft);color:var(--danger-color)}
.c-in_progress{background:var(--accent-soft);color:var(--accent-hover)}
.c-completed{background:var(--success-soft);color:var(--success-color)}
.c-cancelled{background:var(--surface-muted);color:var(--text-muted)}
.sla-met{color:var(--success-color)}.sla-risk{color:var(--warning-color)}.sla-behind{color:var(--danger-color)}
/* Vehicle center (P9) */
.veh{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;border-bottom:1px solid var(--border-color)}
.veh:last-child{border-bottom:none}
.vcard{padding:16px;border-bottom:1px solid var(--border-color)}
.vcard:last-child{border-bottom:none}
.vcard-top{display:flex;justify-content:space-between;align-items:center;gap:10px}
.vhealth{display:inline-flex;align-items:center;gap:5px;font-size:.66rem;font-weight:800;padding:4px 10px;border-radius:20px}
.vgrid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:12px;padding-top:12px;border-top:1px solid var(--border-color)}
/* Composer */
.type-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.type-btn{background:var(--card-bg);border:1px solid var(--border-color);border-radius:14px;padding:18px 12px;text-align:center;cursor:pointer;font-size:.85rem;font-weight:700}
.type-btn .ico{font-size:1.5rem;display:block;margin-bottom:7px}
.type-btn:active,.type-btn.sel{border-color:var(--accent-color);background:var(--accent-soft)}
/* Single, unmistakable emergency action. Someone stopped on the shoulder
   should not have to read a grid. */
.btn-emergency{width:100%;display:block;text-align:left;background:var(--danger-color);color:#fff;border:none;border-radius:16px;padding:16px 18px;font-size:1.05rem;font-weight:800;cursor:pointer;margin:18px 0 6px;min-height:var(--tap);box-shadow:0 6px 20px var(--danger-soft)}
.btn-emergency small{display:block;font-weight:600;font-size:.78rem;opacity:.93;margin-top:3px}
.btn-emergency:active{filter:brightness(.93)}
.seg{display:flex;gap:8px}
.seg button{flex:1;padding:12px;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:10px;color:var(--text-secondary);font-weight:700;font-size:.82rem;cursor:pointer;min-height:var(--tap)}
.seg button.sel{background:var(--accent-color);border-color:var(--accent-color);color:var(--on-accent)}
.next-box{background:var(--accent-soft);border:1px solid var(--border-color);border-radius:12px;padding:14px;font-size:.82rem;color:var(--text-secondary);margin-top:16px;line-height:1.5}
/* SLA timeline (vertical) */
.tl{margin:8px 0}
.tl-item{display:flex;gap:12px;position:relative;padding-bottom:18px}
.tl-item:last-child{padding-bottom:0}
.tl-item::before{content:'';position:absolute;left:9px;top:20px;bottom:-2px;width:2px;background:var(--border-color)}
.tl-item:last-child::before{display:none}
.tl-item.done::before{background:var(--accent-color)}
.tl-dot{width:20px;height:20px;border-radius:50%;border:2px solid var(--border-strong);background:var(--card-bg);flex-shrink:0;z-index:1;display:flex;align-items:center;justify-content:center;font-size:.6rem;color:var(--on-accent)}
.tl-item.done .tl-dot{background:var(--accent-color);border-color:var(--accent-color)}
.tl-item.current .tl-dot{background:var(--accent-color);border-color:var(--accent-color);box-shadow:0 0 0 4px var(--accent-soft)}
.tl-lbl{font-size:.88rem;font-weight:700;padding-top:1px}
.tl-item:not(.done):not(.current) .tl-lbl{color:var(--text-muted);font-weight:600}
.tl-time{font-size:.72rem;color:var(--text-muted);margin-top:2px}
.banner{border-radius:12px;padding:12px 14px;font-size:.82rem;font-weight:600;margin-bottom:14px;display:flex;gap:8px;align-items:center}
.banner.red{background:var(--danger-soft);border:1px solid var(--border-color);color:var(--danger-color)}
.banner.warn{background:var(--warning-soft);border:1px solid var(--border-color);color:var(--warning-color)}
/* Inbox / notifications (P5 + P6) */
.tabs{display:flex;gap:6px;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:12px;padding:4px;margin:14px 0 6px}
.tabs button{flex:1;padding:9px;border:none;background:transparent;color:var(--text-secondary);font-weight:700;font-size:.78rem;border-radius:9px;cursor:pointer;position:relative;min-height:40px}
.tabs button.sel{background:var(--card-bg);color:var(--text-primary);box-shadow:0 1px 3px var(--shadow-color)}
.tab-badge{display:inline-flex;align-items:center;justify-content:center;min-width:16px;height:16px;padding:0 4px;margin-left:5px;font-size:.58rem;font-weight:800;border-radius:8px;background:var(--danger-color);color:var(--on-accent)}
.cat-row{display:flex;align-items:center;gap:12px;padding:14px 16px;border-bottom:1px solid var(--border-color);cursor:pointer}
.cat-row:last-child{border-bottom:none}
.cat-ico{width:38px;height:38px;border-radius:11px;display:flex;align-items:center;justify-content:center;font-size:1.05rem;flex-shrink:0;background:var(--accent-soft)}
.cat-ico.red{background:var(--danger-soft)}.cat-ico.warn{background:var(--warning-soft)}.cat-ico.ok{background:var(--success-soft)}
.cat-name{font-size:.88rem;font-weight:700}
.cat-sub{font-size:.74rem;color:var(--text-secondary);margin-top:2px}
.cat-count{margin-left:auto;font-size:.8rem;font-weight:800;color:var(--text-primary);background:var(--bg-tertiary);border:1px solid var(--border-color);min-width:26px;height:26px;border-radius:13px;display:flex;align-items:center;justify-content:center;padding:0 8px}
.cat-count.on{background:var(--danger-color);color:var(--on-accent);border-color:transparent}
.nrow{padding:14px 16px;border-bottom:1px solid var(--border-color);display:flex;gap:12px;cursor:pointer}
.nrow:last-child{border-bottom:none}
.nrow.unread{background:var(--accent-softer)}
.ndot{width:8px;height:8px;border-radius:50%;background:var(--accent-color);flex-shrink:0;margin-top:6px}
.nrow:not(.unread) .ndot{background:transparent}
.n-action .ndot{background:var(--danger-color)}
.ntitle{font-size:.86rem;font-weight:700}
.nbody{font-size:.78rem;color:var(--text-secondary);margin-top:2px}
.ntime{font-size:.68rem;color:var(--text-muted);margin-top:4px}
/* Messages thread */
.msg-list{display:flex;flex-direction:column;gap:10px;padding:16px;max-height:52vh;overflow-y:auto}
.bubble{max-width:80%;padding:10px 13px;border-radius:14px;font-size:.84rem;line-height:1.4}
.bubble .bmeta{font-size:.62rem;color:var(--text-muted);margin-top:5px}
.b-in{align-self:flex-end;background:var(--accent-color);color:var(--on-accent);border-bottom-right-radius:4px}
.b-in .bmeta{color:var(--on-accent);opacity:.8}
.b-out{align-self:flex-start;background:var(--bg-tertiary);color:var(--text-primary);border-bottom-left-radius:4px}
.composer-bar{display:flex;gap:8px;padding:12px 16px;border-top:1px solid var(--border-color);align-items:flex-end}
.composer-bar textarea{flex:1;resize:none;min-height:44px;max-height:120px;padding:11px 13px;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:12px;color:var(--text-primary);font-family:inherit;font-size:.9rem}
.send-btn{width:46px;height:46px;border-radius:50%;border:none;background:var(--accent-color);color:var(--on-accent);font-size:1.1rem;cursor:pointer;flex-shrink:0}
.send-btn:disabled{opacity:.45}
/* Support card (P7) */
.support{background:linear-gradient(135deg,var(--accent-color),var(--accent-hover));border-radius:18px;padding:18px;color:var(--on-accent);box-shadow:0 6px 22px var(--shadow-color)}
.support-h{font-size:1rem;font-weight:800}
.support-sub{font-size:.78rem;opacity:.9;margin-top:3px}
.support-row{display:flex;gap:10px;margin-top:14px}
.support-row a{flex:1;background:rgba(255,255,255,.16);border-radius:12px;padding:11px 8px;text-align:center;font-size:.74rem;font-weight:700;color:var(--on-accent);display:flex;flex-direction:column;align-items:center;gap:5px;min-height:var(--tap)}
.support-row a .si{font-size:1.15rem}
/* Bottom nav */
.nav{position:fixed;bottom:0;left:0;right:0;z-index:60;transition:transform .18s ease;background:var(--bg-secondary);border-top:1px solid var(--border-color);display:flex;justify-content:space-around;align-items:center;height:calc(var(--navh) + env(safe-area-inset-bottom,0px));min-height:var(--navh);padding-bottom:env(safe-area-inset-bottom,0px)}
/* iOS slides the keyboard over fixed elements. Step the bar out while a
   field has focus so it never covers the composer or its send button. */
body.kb-open .nav{transform:translateY(110%)}
body.kb-open .wrap{padding-bottom:24px}
.nav-item{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;color:var(--text-muted);font-size:.58rem;font-weight:700;cursor:pointer;height:100%;position:relative;min-width:0;padding:0 2px}
.nav-item span:last-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.nav-item .ni{font-size:1.25rem}
.nav-item.active{color:var(--accent-color)}
.nav-fab{flex:0 0 auto;width:56px;height:56px;border-radius:50%;background:var(--accent-color);color:var(--on-accent);display:flex;align-items:center;justify-content:center;font-size:1.7rem;font-weight:300;margin-top:-22px;box-shadow:0 6px 18px var(--accent-soft);cursor:pointer}
.nav-fab:active{background:var(--accent-hover)}
.nav-badge{position:absolute;top:6px;right:50%;transform:translateX(16px);background:var(--danger-color);color:var(--on-accent);font-size:.58rem;font-weight:800;min-width:16px;height:16px;border-radius:8px;display:none;align-items:center;justify-content:center;padding:0 4px}
.nav-badge.show{display:flex}
.btn-back{background:none;border:none;color:var(--accent-color);font-size:.85rem;font-weight:700;cursor:pointer;padding:6px 0;margin-bottom:4px}
.detail-row{display:flex;gap:10px;padding:10px 0;border-bottom:1px solid var(--border-color);font-size:.86rem}
.detail-row:last-child{border-bottom:none}
.detail-lbl{width:108px;flex-shrink:0;color:var(--text-secondary);font-size:.78rem}
.detail-val{color:var(--text-primary);font-weight:600;flex:1}
@media(min-width:560px){.type-grid{grid-template-columns:repeat(4,1fr)}.tiles{grid-template-columns:repeat(4,1fr)}.qa-grid{grid-template-columns:repeat(5,1fr)}}
/* ── V2.1 Phase 9 — desktop density & operational feel (refine, not redesign) ── */
@media(min-width:768px){
  :root{--maxw:1180px}
  .wrap{padding:24px 28px calc(var(--navh) + env(safe-area-inset-bottom,0px) + 28px)}
  .hero{padding:24px}
  .hero-hi{font-size:1.6rem}
  .sh{margin:26px 0 12px;font-size:.7rem}
  /* Active request cards become a responsive grid on desktop */
  #home-reqs.rcard-grid{display:block}
  #req-list.rcard-grid{display:block}
  #home-reqs.rcard-grid .rcard,#req-list.rcard-grid .rcard{border:1px solid var(--border-color);border-radius:14px;margin-bottom:14px}
  #home-reqs.rcard-grid .rcard:last-child,#req-list.rcard-grid .rcard:last-child{border-bottom:1px solid var(--border-color)}
  .vgrid{grid-template-columns:repeat(4,1fr)}
}
@media(min-width:1024px){
  :root{--maxw:1180px}
  #home-reqs.rcard-grid{display:block}
}
@media(max-width:767px){
  .service-list{overflow:visible}
  .service-row{display:block;padding:14px 16px}
  .service-head{display:none}
  .service-cell{white-space:normal;margin-bottom:8px}
  .service-cell[data-label]::before{content:attr(data-label);display:block;font-size:.58rem;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);margin-bottom:2px}
  .service-action{width:100%;margin-top:4px}
}
/* Interface scale settings row */
.scale-seg{display:flex;gap:8px}
.scale-seg button{flex:1;padding:10px;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:10px;color:var(--text-secondary);font-weight:700;font-size:.82rem;cursor:pointer;min-height:var(--tap)}
.scale-seg button.sel{background:var(--accent-color);border-color:var(--accent-color);color:var(--on-accent)}
/* Live tracking card (Phase 1) */
.track-card{background:linear-gradient(135deg,var(--accent-soft),var(--card-bg));border:1px solid var(--border-color);border-radius:16px;padding:16px;margin-bottom:14px}
.track-map{width:100%;border-radius:12px;border:1px solid var(--border-color);margin-top:12px;display:block;max-height:180px;object-fit:cover}
.track-meta{display:flex;flex-wrap:wrap;gap:12px;margin-top:10px}
.track-meta div{font-size:.78rem;font-weight:700}
.track-eta{font-size:1.1rem;font-weight:800;color:var(--accent-color)}
/* Estimate action banner (Phase 2) */
.est-banner{background:linear-gradient(135deg,var(--warning-soft),var(--card-bg));border:2px solid var(--warning-color);border-radius:16px;padding:16px;margin-bottom:14px}
.est-actions{display:flex;gap:10px;margin-top:12px;flex-wrap:wrap}
.est-actions .btn-p,.est-actions .btn-g{flex:1;min-width:120px;margin:0}
.edit-panel{background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:12px;padding:14px;margin-bottom:14px}
.activity-row{padding:12px 16px;border-bottom:1px solid var(--border-color);cursor:pointer;font-size:.84rem}
.activity-row:last-child{border-bottom:none}
.activity-row:active{background:var(--bg-tertiary)}
/* ── CX refinement — presentation only. No new colors, no new data. ───────
   Everything below re-presents information the portal already receives:
   the same stage machine, the same photo records, the same history feed. */
/* Service journey — the timeline read as a story instead of a status log */
.journey-card{padding-bottom:6px}
.journey{margin:6px 0 2px}
.jn{display:flex;gap:13px;position:relative;padding-bottom:20px;align-items:flex-start}
.jn:last-child{padding-bottom:2px}
.jn::before{content:'';position:absolute;left:12px;top:26px;bottom:0;width:2px;background:var(--border-color)}
.jn:last-child::before{display:none}
.jn.done::before{background:var(--accent-color)}
.jn-dot{width:26px;height:26px;border-radius:50%;border:2px solid var(--border-strong);background:var(--card-bg);flex-shrink:0;z-index:1;display:flex;align-items:center;justify-content:center;font-size:.72rem;line-height:1}
.jn.done .jn-dot{background:var(--accent-color);border-color:var(--accent-color);color:var(--on-accent)}
.jn.current .jn-dot{background:var(--accent-color);border-color:var(--accent-color);color:var(--on-accent);box-shadow:0 0 0 5px var(--accent-soft)}
.jn.todo .jn-dot{opacity:.65}
.jn-body{flex:1;min-width:0;padding-top:2px}
.jn-lbl{font-size:.92rem;font-weight:800;line-height:1.25}
.jn.todo .jn-lbl{color:var(--text-muted);font-weight:600}
.jn-desc{font-size:.76rem;color:var(--text-secondary);margin-top:3px;line-height:1.4}
.jn.todo .jn-desc{color:var(--text-muted)}
.jn-at{font-size:.7rem;color:var(--text-muted);margin-top:4px;font-weight:600}
.jn-now{flex-shrink:0;align-self:center;font-size:.6rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:var(--accent-color);background:var(--accent-soft);border-radius:20px;padding:4px 9px}
.jn.cancelled .jn-dot{background:var(--surface-muted);border-color:var(--border-strong);color:var(--text-muted)}
/* Technical detail disclosure — the operational log, out of the way but never removed */
.tech-toggle{border-top:1px solid var(--border-color);margin-top:6px}
.tech-toggle>summary{list-style:none;cursor:pointer;padding:13px 0 11px;font-size:.76rem;font-weight:700;color:var(--text-muted);display:flex;align-items:center;gap:7px;min-height:var(--tap)}
.tech-toggle>summary::-webkit-details-marker{display:none}
.tech-toggle>summary::before{content:'›';display:inline-block;transition:transform .18s ease;font-size:1.05rem;line-height:1}
.tech-toggle[open]>summary::before{transform:rotate(90deg)}
.tech-log{padding-bottom:10px}
.tech-row{padding:8px 0;border-bottom:1px solid var(--border-color);font-size:.78rem}
.tech-row:last-child{border-bottom:none}
.tech-row .tr-l{font-weight:600;color:var(--text-secondary)}
.tech-row .tr-t{color:var(--text-muted);font-size:.7rem;margin-top:2px}
/* Vehicle record — photos grouped into chapters of the service story */
.chapter{border-top:1px solid var(--border-color);padding-top:14px;margin-top:14px}
.chapter:first-of-type{border-top:none;padding-top:2px;margin-top:6px}
.ch-head{display:flex;align-items:baseline;justify-content:space-between;gap:10px;margin-bottom:3px}
.ch-t{font-size:.88rem;font-weight:800}
.ch-n{font-size:.66rem;font-weight:800;color:var(--text-muted);background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:20px;padding:3px 9px;flex-shrink:0}
.ch-s{font-size:.74rem;color:var(--text-secondary);margin-bottom:10px}
.ph-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(104px,1fr));gap:9px}
.ph-cell{position:relative;border-radius:12px;overflow:hidden;border:1px solid var(--border-color);background:var(--bg-tertiary);cursor:pointer;aspect-ratio:1}
.ph-cell img{width:100%;height:100%;object-fit:cover;display:block}
.ph-cell:active{transform:scale(.98)}
.ph-cap{position:absolute;left:0;right:0;bottom:0;padding:14px 7px 5px;font-size:.62rem;font-weight:700;color:#fff;background:linear-gradient(to top,rgba(0,0,0,.72),transparent);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
/* Lightbox */
.lbx{position:fixed;inset:0;z-index:200;background:rgba(0,0,0,.93);display:flex;flex-direction:column;align-items:center;justify-content:center;padding:16px}
.lbx img{max-width:100%;max-height:78vh;border-radius:12px;object-fit:contain}
.lbx-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;max-width:560px;margin-top:14px;color:#fff}
.lbx-meta{font-size:.8rem;font-weight:700;min-width:0;overflow:hidden;text-overflow:ellipsis}
.lbx-meta small{display:block;font-weight:500;opacity:.7;font-size:.7rem;margin-top:2px}
.lbx-nav{display:flex;gap:8px;flex-shrink:0}
.lbx-nav button,.lbx-x{background:rgba(255,255,255,.14);border:none;color:#fff;border-radius:11px;min-width:44px;min-height:44px;font-size:1.05rem;cursor:pointer}
.lbx-x{position:absolute;top:max(14px,env(safe-area-inset-top));right:14px}
/* Finance grouping */
.fin-group{margin-bottom:8px}
.fin-group .gt{font-size:.66rem;font-weight:800;text-transform:uppercase;letter-spacing:.09em;color:var(--text-muted);margin:14px 0 8px}
.fin-group:first-child .gt{margin-top:2px}
/* Secondary actions — present, but never competing with what matters */
.more-actions{border-top:1px solid var(--border-color);margin-top:14px}
.more-actions>summary{list-style:none;cursor:pointer;padding:14px 0;font-size:.78rem;font-weight:700;color:var(--text-muted);display:flex;align-items:center;gap:7px;min-height:var(--tap)}
.more-actions>summary::-webkit-details-marker{display:none}
.more-actions>summary::before{content:'›';display:inline-block;transition:transform .18s ease;font-size:1.05rem;line-height:1}
.more-actions[open]>summary::before{transform:rotate(90deg)}
/* ── RC3 — Home / Messages / Vehicles. Presentation only. ────────────────
   Design rule enforced in markup, not just here: a field is rendered only
   when it holds a value. Coverage in production is uneven (technician 13%,
   scheduled time 0%, vehicle photo 0%, plate 15%, mileage 5%), so a fixed
   slot layout would render mostly dashes. Everything below is built from
   chips and optional rows that simply collapse when data is absent. */
/* Focus card — the single answer to "what is happening and what do I do" */
.focus{background:linear-gradient(155deg,var(--accent-soft),var(--card-bg) 62%);border:1px solid var(--border-color);border-radius:20px;padding:18px;margin-bottom:12px;box-shadow:0 4px 18px var(--shadow-color)}
.focus-hi{font-size:1.3rem;font-weight:800;line-height:1.15;letter-spacing:-.2px}
.focus-sub{font-size:.82rem;color:var(--text-secondary);margin-top:3px;font-weight:600}
.focus-top{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}
.focus-live{margin-top:16px;padding-top:14px;border-top:1px solid var(--border-color)}
.focus-kicker{font-size:.6rem;font-weight:800;text-transform:uppercase;letter-spacing:.09em;color:var(--text-muted);margin-bottom:7px}
.focus-step{display:flex;align-items:center;gap:10px}
.focus-pulse{width:11px;height:11px;border-radius:50%;background:var(--accent-color);flex-shrink:0;box-shadow:0 0 0 0 var(--accent-soft);animation:pulse 2.2s infinite}
.focus-title{font-size:1.02rem;font-weight:800;line-height:1.2;min-width:0}
.focus-desc{font-size:.78rem;color:var(--text-secondary);margin-top:5px;line-height:1.4}
.focus-meta{display:flex;flex-wrap:wrap;gap:7px;margin-top:11px}
.focus-cta{margin-top:14px}
.focus-cta .btn-p{margin-top:0}
.focus-eta{font-size:.72rem;font-weight:800;color:var(--accent-color);background:var(--accent-soft);border-radius:20px;padding:5px 11px;white-space:nowrap}
/* Fact chips — used by focus, vehicles and anywhere a value may be absent */
.fact{display:inline-flex;align-items:center;gap:5px;font-size:.7rem;font-weight:700;color:var(--text-secondary);background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:9px;padding:5px 9px;white-space:nowrap;max-width:100%;overflow:hidden;text-overflow:ellipsis}
.fact b{color:var(--text-primary);font-weight:800}
.fact-row{display:flex;flex-wrap:wrap;gap:7px}
/* Monogram identity — honest stand-in where no image exists (0% of vehicles
   have a photo, 0% of messages have an avatar). Not a grey empty box. */
.mono{width:46px;height:46px;border-radius:13px;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:.9rem;font-weight:800;letter-spacing:.02em;background:var(--accent-soft);color:var(--accent-color);border:1px solid var(--border-color)}
.mono.sm{width:30px;height:30px;border-radius:50%;font-size:.66rem}
/* Vehicle cards */
.vcard2{padding:16px;border-bottom:1px solid var(--border-color)}
.vcard2:last-child{border-bottom:none}
.v2-top{display:flex;gap:12px;align-items:flex-start}
.v2-id{flex:1;min-width:0}
.v2-name{font-size:1rem;font-weight:800;line-height:1.2;display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.v2-sub{font-size:.76rem;color:var(--text-secondary);margin-top:3px}
.v2-star{font-size:.58rem;font-weight:800;text-transform:uppercase;letter-spacing:.07em;color:var(--accent-color);background:var(--accent-soft);border-radius:20px;padding:3px 8px}
.v2-facts{margin-top:12px}
.v2-actions{display:flex;gap:8px;margin-top:13px;align-items:center}
.v2-actions .btn-g{margin-top:0;flex:1;font-size:.78rem;padding:10px}
.v2-more{position:relative}
.v2-more>summary{list-style:none;cursor:pointer;width:44px;height:44px;border:1px solid var(--border-color);border-radius:10px;display:flex;align-items:center;justify-content:center;color:var(--text-muted);font-weight:800}
.v2-more>summary::-webkit-details-marker{display:none}
.v2-more[open]>summary{border-color:var(--accent-color);color:var(--accent-color)}
.v2-more-body{display:flex;flex-direction:column;gap:6px;margin-top:8px}
.v2-more-body .btn-g{margin-top:0}
/* Messages — conversation, not a log */
.msg-day{display:flex;align-items:center;gap:10px;margin:14px 0 4px;color:var(--text-muted);font-size:.64rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em}
.msg-day::before,.msg-day::after{content:'';height:1px;background:var(--border-color);flex:1}
.msg-grp{display:flex;gap:9px;align-items:flex-end;margin-top:10px}
.msg-grp.mine{flex-direction:row-reverse}
.msg-stack{display:flex;flex-direction:column;gap:3px;min-width:0;max-width:78%}
.msg-grp.mine .msg-stack{align-items:flex-end}
.msg-who{font-size:.66rem;font-weight:800;color:var(--text-secondary);margin-bottom:2px;padding:0 3px}
.msg-b{padding:10px 13px;border-radius:15px;font-size:.86rem;line-height:1.45;word-break:break-word}
.msg-grp:not(.mine) .msg-b{background:var(--bg-tertiary);color:var(--text-primary);border-bottom-left-radius:5px}
.msg-grp.mine .msg-b{background:var(--accent-color);color:var(--on-accent);border-bottom-right-radius:5px}
.msg-t{font-size:.62rem;color:var(--text-muted);padding:2px 4px 0}
.msg-grp.mine .msg-t{text-align:right}
.msg-new{display:flex;align-items:center;gap:9px;margin:16px 0 2px;color:var(--danger-color);font-size:.62rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em}
.msg-new::before,.msg-new::after{content:'';height:1px;background:var(--danger-color);opacity:.45;flex:1}

/* ═══════════════════════════════════════════════════════════════════════
   RC4 — VISUAL SYSTEM
   Loaded last, so it upgrades the existing components in place.
   ═══════════════════════════════════════════════════════════════════════ */
:root{
  --sp1:4px;--sp2:8px;--sp3:12px;--sp4:16px;--sp5:20px;--sp6:24px;--sp7:32px;--sp8:40px;
  --r-sm:10px;--r-md:14px;--r-lg:18px;--r-xl:24px;--r-pill:999px;
  --e1:0 1px 2px rgba(0,0,0,.05),0 1px 3px rgba(0,0,0,.04);
  --e2:0 2px 4px rgba(0,0,0,.04),0 4px 12px rgba(0,0,0,.06);
  --e3:0 4px 8px rgba(0,0,0,.04),0 12px 28px rgba(0,0,0,.10);
  --ease:cubic-bezier(.22,1,.36,1);
  --maxw:720px;
}
@media(prefers-color-scheme:dark){:root{--e1:0 1px 3px rgba(0,0,0,.34);--e2:0 4px 14px rgba(0,0,0,.40);--e3:0 12px 32px rgba(0,0,0,.50)}}
/* Typography — tighter headings, tabular figures for anything monetary */
body{font-feature-settings:'kern' 1,'liga' 1;letter-spacing:-.005em}
.greet,.focus-hi,.auth-title,.v2-name,.service-card-title,.section-title,.focus-title,.jn-lbl{letter-spacing:-.022em}
.greet{font-size:1.55rem;font-weight:800;line-height:1.15}
.greet-sub{font-size:.9rem;color:var(--text-secondary);margin-top:5px;line-height:1.45}
.sh{font-size:.68rem;letter-spacing:.11em;margin:var(--sp7) 0 var(--sp3)}
.amt,.money,.inv-total,.tile .v,.focus-eta{font-variant-numeric:tabular-nums}
/* Surfaces */
.wrap{padding:var(--sp5) var(--sp4) calc(var(--navh) + env(safe-area-inset-bottom,0px) + 40px)}
.card{border-radius:var(--r-lg);box-shadow:var(--e1);margin-bottom:var(--sp3)}
.section-card{background:var(--card-bg);border:1px solid var(--border-color);border-radius:var(--r-lg);padding:var(--sp5);margin-bottom:var(--sp3);box-shadow:var(--e1)}
.section-title{font-size:.95rem;font-weight:800;margin-bottom:var(--sp3)}
.focus{border-radius:var(--r-xl);padding:var(--sp5);box-shadow:var(--e3)}
/* Controls */
.btn-p,.btn-g{border-radius:var(--r-md);font-size:.9rem;letter-spacing:-.01em;transition:transform .16s var(--ease),background-color .16s ease,border-color .16s ease,box-shadow .16s ease;display:inline-flex;align-items:center;justify-content:center;gap:8px}
.btn-p{padding:14px 18px;font-weight:700;box-shadow:var(--e1)}
.btn-p:hover{box-shadow:var(--e2)}
.btn-p:active{transform:scale(.985)}
.btn-g{padding:12px 16px;font-weight:600;background:var(--card-bg)}
.btn-g:hover{border-color:var(--accent-color);color:var(--text-primary)}
.btn-g:active{transform:scale(.985)}
.ff input,.ff textarea,.ff select{border-radius:var(--r-md);padding:14px 15px;font-size:1rem;transition:border-color .16s ease,box-shadow .16s ease,background-color .16s ease}
.ff label{font-size:.7rem;letter-spacing:.07em;margin-bottom:7px}
.ff{margin-bottom:var(--sp4)}
.auth-card{border-radius:var(--r-xl);padding:var(--sp6);box-shadow:var(--e3)}
.auth-title{font-size:1.5rem}
/* Status badge — dot + label, one component for every state */
.badge{display:inline-flex;align-items:center;gap:6px;padding:5px 11px 5px 9px;border-radius:var(--r-pill);font-size:.7rem;font-weight:700;letter-spacing:-.01em;white-space:nowrap;border:1px solid transparent;line-height:1.3}
.badge::before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}
.badge.b-live{background:var(--accent-soft);color:var(--accent-color)}
.badge.b-wait{background:var(--warning-soft);color:var(--warning-color)}
.badge.b-act{background:var(--danger-soft);color:var(--danger-color)}
.badge.b-done{background:var(--success-soft);color:var(--success-color)}
.badge.b-off{background:var(--surface-muted);color:var(--text-muted)}
.badge.b-live::before{animation:bpulse 2s ease-in-out infinite}
@keyframes bpulse{0%,100%{opacity:1}50%{opacity:.35}}
/* Progress bar */
.prog{height:5px;border-radius:var(--r-pill);background:var(--border-color);overflow:hidden;margin-top:var(--sp3)}
.prog>i{display:block;height:100%;border-radius:var(--r-pill);background:var(--accent-color);transition:width .8s var(--ease)}
.prog.is-done>i{background:var(--success-color)}
.prog-l{display:flex;justify-content:space-between;align-items:baseline;gap:10px;margin-top:9px;font-size:.72rem;color:var(--text-muted);font-weight:600}
.prog-l b{color:var(--text-secondary);font-weight:700}
/* Service cards */
.service-cards-only{background:transparent;border:none;box-shadow:none;padding:0}
.service-card{background:var(--card-bg);border:1px solid var(--border-color);border-radius:var(--r-lg);padding:var(--sp5);margin-bottom:var(--sp3);cursor:pointer;box-shadow:var(--e1);transition:transform .18s var(--ease),box-shadow .18s var(--ease),border-color .18s ease}
.service-card:hover{box-shadow:var(--e2);border-color:var(--border-strong)}
.service-card:active{transform:scale(.99)}
.service-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:var(--sp3)}
.service-card-title{font-size:1.05rem;font-weight:800;line-height:1.25}
.service-card-sub{font-size:.8rem;color:var(--text-secondary);margin-top:4px;line-height:1.4}
.service-card-action{margin-top:var(--sp4);padding-top:var(--sp3);border-top:1px solid var(--border-color);font-size:.84rem;font-weight:700;color:var(--accent-color);display:flex;align-items:center;justify-content:space-between;gap:8px}
.service-card-action .arw{transition:transform .18s var(--ease)}
.service-card:hover .service-card-action .arw{transform:translateX(3px)}
.completed-toggle{border:1px dashed var(--border-strong);border-radius:var(--r-md);background:transparent;color:var(--text-secondary);font-weight:700;font-size:.82rem;text-align:center;padding:15px;margin-top:var(--sp2);width:100%;min-height:var(--tap)}
.completed-toggle:hover{border-color:var(--accent-color);color:var(--accent-color)}
/* Invoice cards */
.inv{background:var(--card-bg);border:1px solid var(--border-color);border-radius:var(--r-lg);padding:var(--sp5);margin-bottom:var(--sp3);box-shadow:var(--e1)}
.inv.due{border-color:var(--warning-color);box-shadow:var(--e2)}
.inv-top{display:flex;justify-content:space-between;align-items:flex-start;gap:var(--sp3)}
.inv-total{font-size:1.9rem;font-weight:800;line-height:1;letter-spacing:-.03em}
.inv-cap{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted);margin-bottom:7px}
.inv-meta{font-size:.78rem;color:var(--text-secondary);margin-top:9px}
.inv-acts{display:flex;gap:var(--sp2);margin-top:var(--sp4)}
.inv-acts>*{flex:1;margin-top:0!important}
/* Empty states */
.empty-premium,.empty{padding:var(--sp8) var(--sp5);text-align:center}
.empty-premium .ei,.empty .ei{display:block;font-size:2rem;margin:0 auto var(--sp3);width:64px;height:64px;line-height:64px;border-radius:var(--r-xl);background:var(--bg-tertiary);border:1px solid var(--border-color);opacity:1}
.empty-premium .t{font-size:1rem;font-weight:800;letter-spacing:-.02em}
.empty-premium .service-sub,.empty{color:var(--text-secondary);font-size:.85rem;line-height:1.5}
/* Quick actions */
.qa-btn{border-radius:var(--r-lg);padding:var(--sp4) var(--sp2);box-shadow:var(--e1);transition:transform .16s var(--ease),border-color .16s ease,box-shadow .16s ease}
.qa-btn:hover{border-color:var(--accent-color);box-shadow:var(--e2)}
.qa-ico{width:46px;height:46px;border-radius:var(--r-md);font-size:1.3rem}
.qa-lbl{font-size:.72rem;font-weight:700}
/* Attention chips */
.att-chip{border-radius:var(--r-md);padding:12px 15px;box-shadow:var(--e1);font-weight:700;transition:transform .16s var(--ease)}
.att-chip:active{transform:scale(.98)}
/* Nav */
.nav{box-shadow:0 -1px 0 var(--border-color),0 -8px 24px rgba(0,0,0,.05)}
.nav-item{font-size:.6rem;transition:color .16s ease}
.nav-item .ni{font-size:1.3rem;transition:transform .2s var(--ease)}
.nav-item.active .ni{transform:translateY(-1px) scale(1.06)}
/* Journey — larger, calmer */
.jn{padding-bottom:var(--sp6)}
.jn-dot{width:30px;height:30px;font-size:.8rem}
.jn::before{left:14px;top:32px}
.jn-lbl{font-size:.95rem}
.jn-desc{font-size:.79rem;line-height:1.45}
/* Stepper (multi-step forms) */
.steps{display:flex;align-items:center;gap:var(--sp2);margin-bottom:var(--sp5)}
.step-i{flex:1;height:4px;border-radius:var(--r-pill);background:var(--border-color);transition:background-color .3s var(--ease)}
.step-i.on{background:var(--accent-color)}
.step-h{font-size:.66rem;font-weight:800;text-transform:uppercase;letter-spacing:.1em;color:var(--accent-color);margin-bottom:5px}
.step-t{font-size:1.2rem;font-weight:800;letter-spacing:-.022em;margin-bottom:3px}
.step-s{font-size:.83rem;color:var(--text-secondary);margin-bottom:var(--sp5);line-height:1.45}
.step-nav{display:flex;gap:var(--sp2);margin-top:var(--sp5)}
.step-nav>*{flex:1;margin-top:0!important}
/* Entry motion — staggered, subtle, and off when the OS asks for less */
.view-enter,#view>.card,#view>.section-card,#view>.service-card,#view>.focus,#view>.inv{animation:rise .42s var(--ease) both}
#view>*:nth-child(1){animation-delay:.01s}#view>*:nth-child(2){animation-delay:.05s}
#view>*:nth-child(3){animation-delay:.09s}#view>*:nth-child(4){animation-delay:.13s}
#view>*:nth-child(5){animation-delay:.17s}#view>*:nth-child(n+6){animation-delay:.2s}
@keyframes rise{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@media(prefers-reduced-motion:reduce){
  *,*::before,*::after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}
}
#view.no-anim>*{animation:none!important}
/* Desktop — wider gutters, two-column service grid */
@media(min-width:768px){
  .wrap{padding:var(--sp7) var(--sp6) calc(var(--navh) + env(safe-area-inset-bottom,0px) + 40px)}
  .greet{font-size:1.9rem}
  .focus{padding:var(--sp6)}
  .focus-hi{font-size:1.7rem}
  .service-cards-only{display:grid;grid-template-columns:1fr 1fr;gap:var(--sp3)}
  .service-cards-only .service-card{margin-bottom:0}
  #home-reqs.rcard-grid .service-cards-only,#req-list.rcard-grid .service-cards-only{display:grid}
}
@media(min-width:1024px){:root{--maxw:900px}}

/* ═══════════════════════════════════════════════════════════════════════
   RC5 — SERVICE QUEUE
   Same cards, same colors, same components. What changes is rank: one
   service is the customer's current focus, the rest are a list, and
   finished work is history. A grid made all three look equally important.
   ═══════════════════════════════════════════════════════════════════════ */
/* The two-column grid is what made this read as a dashboard. */
.service-cards-only{display:block}
@media(min-width:768px){
  .service-cards-only{display:block;grid-template-columns:none}
  .service-cards-only .service-card{margin-bottom:var(--sp3)}
}
/* Section headers carry a count so the customer can see volume at a glance */
.qh{display:flex;align-items:baseline;gap:10px;margin:var(--sp7) 0 var(--sp3)}
.qh-t{font-size:.72rem;font-weight:800;text-transform:uppercase;letter-spacing:.11em;color:var(--text-muted)}
.qh-n{font-size:.68rem;font-weight:800;color:var(--text-muted);background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--r-pill);padding:2px 9px;line-height:1.6}
.qh-a{margin-left:auto;font-size:.72rem;font-weight:700;color:var(--accent-color);cursor:pointer;background:none;border:none;padding:6px 0}

/* ── PRIMARY SERVICE — the one thing happening now ────────────────────── */
.sprime{background:linear-gradient(158deg,var(--accent-soft),var(--card-bg) 58%);border:1px solid var(--border-strong);
  border-radius:var(--r-xl);padding:var(--sp5);box-shadow:var(--e3);margin-bottom:var(--sp3)}
.sprime-head{display:flex;justify-content:space-between;align-items:flex-start;gap:var(--sp4)}
.sprime-kicker{font-size:.6rem;font-weight:800;text-transform:uppercase;letter-spacing:.1em;color:var(--accent-color);margin-bottom:6px}
.sprime-title{font-size:1.3rem;font-weight:800;letter-spacing:-.025em;line-height:1.2}
.sprime-sub{font-size:.82rem;color:var(--text-secondary);margin-top:5px}
.sprime-stage{display:flex;align-items:flex-start;gap:11px;margin-top:var(--sp5)}
.sprime-step{font-size:1rem;font-weight:800;letter-spacing:-.02em;line-height:1.25}
.sprime-desc{font-size:.79rem;color:var(--text-secondary);margin-top:4px;line-height:1.45}
.sprime .focus-pulse{margin-top:6px}
.sprime-foot{display:flex;align-items:center;gap:var(--sp3);margin-top:var(--sp5);padding-top:var(--sp4);
  border-top:1px solid var(--border-color);flex-wrap:wrap}
.sprime-foot .fact-row{flex:1;min-width:0}
.sprime-foot .btn-p{margin-top:0;width:100%}
@media(min-width:560px){.sprime-foot .btn-p{width:auto;min-width:190px}}
@media(min-width:768px){.sprime{padding:var(--sp6)}.sprime-title{font-size:1.5rem}}

/* ── SERVICE ROW — the queue ──────────────────────────────────────────── */
.srow{display:grid;gap:var(--sp3) var(--sp5);align-items:center;
  grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"main end" "mid mid";
  background:var(--card-bg);border:1px solid var(--border-color);border-radius:var(--r-lg);
  padding:var(--sp4) var(--sp5);margin-bottom:var(--sp2);cursor:pointer;box-shadow:var(--e1);
  transition:border-color .18s ease,box-shadow .18s var(--ease),transform .18s var(--ease)}
.srow:hover{border-color:var(--border-strong);box-shadow:var(--e2)}
.srow:active{transform:scale(.995)}
.srow-main{grid-area:main;min-width:0}
.srow-title{font-size:.98rem;font-weight:800;letter-spacing:-.02em;line-height:1.25;
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.srow-sub{font-size:.76rem;color:var(--text-secondary);margin-top:3px;
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.srow-mid{grid-area:mid;min-width:0}
.srow-stage{font-size:.76rem;font-weight:700;color:var(--text-secondary);
  overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.srow-mid .prog{margin-top:7px}
.srow-meta{font-size:.68rem;color:var(--text-muted);margin-top:6px;font-weight:600}
.srow-end{grid-area:end;display:flex;flex-direction:column;align-items:flex-end;gap:9px;flex-shrink:0}
.srow-cta{display:none;font-size:.76rem;font-weight:700;color:var(--accent-color);white-space:nowrap;
  border:1px solid var(--border-color);border-radius:var(--r-sm);padding:8px 13px;background:var(--card-bg)}
.srow:hover .srow-cta{border-color:var(--accent-color)}
.srow-chev{color:var(--text-muted);font-size:1.1rem;line-height:1;transition:transform .18s var(--ease)}
.srow:hover .srow-chev{transform:translateX(2px);color:var(--accent-color)}
/* Three balanced zones once there is room for them */
@media(min-width:700px){
  .srow{grid-template-columns:minmax(0,1.35fr) minmax(0,1.3fr) minmax(148px,auto);
    grid-template-areas:"main mid end";min-height:112px;padding:var(--sp4) var(--sp5)}
  .srow-cta{display:inline-block}
  .srow-chev{display:none}
  .srow-end{align-items:flex-end;justify-content:center}
}
/* Finished work is quieter than work in flight */
.srow.is-done{background:transparent;box-shadow:none}
.srow.is-done .srow-title{font-weight:700;color:var(--text-secondary)}
.srow.is-done:hover{background:var(--card-bg)}
.queue-done{margin-top:var(--sp2)}