RoadPro Garage Shop Platform
RoadPro Garage Shop · the automotive operations platform

One platform to run your entire automotive business

Customers, vehicles, estimates, work orders, technicians, inspections, invoices and fleet — running on a single connected system instead of five disconnected ones.

Cloud based · nothing to install · works on every phone, tablet and desktop

Open work orders34
Techs on duty9
Awaiting approval12
Invoiced today$18.4k ▲ 21%
Live job boardStatus
2019 Ford F-250 · Brake & suspension
Bay 3 · M. Alvarez · WO-4821
In progress
2021 RAM ProMaster · Fleet PM service
Fleet: Sunrise Logistics · WO-4822
Awaiting parts
2020 Toyota Camry · Digital inspection
Bay 1 · J. Pereira · WO-4823
Sent to customer
2018 Chevy Silverado · Diagnostics
Mobile tech · D. Rocha · WO-4824
Approved
1System for the whole operation
23+Modules included, not sold separately
24/7AI receptionist answering every call
0Servers for you to install or maintain
The problem

Most shops run on five tools that don't talk to each other

The estimate lives in one app, the inspection photos in another, the schedule on a whiteboard, the invoice in accounting software, and the technician's status in a group chat. Every handoff is re-typed, and every re-type is a place to lose money.

Replaced by one connected record

The RoadPro way

One vehicle. One record. One source of truth.

A job enters once and carries everything with it — customer, vehicle, history, photos, parts, labor, approvals and signatures — from the first call to the paid invoice.

  • The estimate becomes the work order without retyping
  • The inspection photos are already attached when the customer approves
  • The technician's status updates the board in real time
  • The invoice is built from work that was actually performed
  • The history stays with the vehicle for the next visit
The ecosystem

Seven connected surfaces, one platform

Every role in your business gets an interface built for what they actually do — and all of them write to the same record.

Customer

Customer Portal

Your customers approve estimates, see inspection photos, follow repair progress, sign digitally and pay — without calling the front desk. Fewer status calls, faster approvals.

  • Estimate approval
  • Photo reports
  • Digital signature
  • Service history
PWA

Technician Portal

Installs on any phone or tablet like a native app. Technicians see their assigned jobs, log labor, add parts, capture photos and close out work orders from the bay.

  • Job queue
  • Time logging
  • Photo capture
  • Offline tolerant
Field

Mobile Field Technician

For work performed away from the shop — customer sites, fleet yards, remote locations. Same work order, same photos, same signature capture, running on the technician's phone.

  • On-site work orders
  • GPS check-in
  • Signature capture
Core

Garage Shop Management

The operational core: bays, scheduling, work orders, estimates, parts, labor, approvals and invoicing. The board every service advisor and manager works from all day.

  • Scheduling
  • Work orders
  • Parts & labor
  • Invoicing
Fleet

Fleet Management

Track every vehicle in a fleet account: service intervals, open defects, cost per unit and full maintenance history — with fleet-level approvals and consolidated billing.

  • PM schedules
  • Cost per vehicle
  • Fleet billing
  • Defect tracking
Ops

Dispatch & Operations Map

A live map of every technician, job and vehicle in play. Assign work by proximity and availability, rebalance in seconds, and see the whole operation on one screen.

  • Live map
  • Assign by proximity
  • Queue control
Live

Live Technician Tracking

Know where every technician is and what they're on, in real time. Accurate arrival windows for customers, honest utilization numbers for you.

  • Real-time position
  • Status timeline
  • Utilization
Insight

Analytics Dashboard

Revenue, technician efficiency, average repair order, approval rates, turnaround time and job profitability — measured from live operational data, not a monthly export.

  • Revenue & ARO
  • Tech efficiency
  • Job profitability
Admin

Multi-User & Multi-Location

Owners, managers, advisors, technicians and dispatchers each get their own access level. Run one shop or twenty from a single account with consolidated reporting.

  • Role permissions
  • Per-location queues
  • Audit history
Everything included

The features shops actually use, every day

No feature tiers designed to make you upgrade. The operational toolkit is part of the platform.

OCR & VIN RecognitionScan a VIN plate or document and the vehicle decodes itself. No manual typing, no transposed digits.
Vehicle HistoryEvery visit, part, photo and note stays attached to the VIN for the life of the vehicle.
EstimatesBuild a priced estimate with parts and labor, send it, and turn it into a work order on approval.
InvoicesInvoices generated from the work actually performed, with payment status tracked to close.
Work OrdersThe operational unit of the shop: assigned, tracked, timed and closed with a full audit trail.
Inspection ReportsDigital multi-point inspections with pass, advise and fail results the customer can actually read.
Before & After PhotosDocumented condition on arrival and on completion. Ends the argument before it starts.
Parts ManagementParts attached to jobs with cost, markup and status — ordered, received, installed or returned.
Service HistoryA complete, searchable record per customer and per vehicle, ready at the next visit.
Internal NotesStaff-only notes on jobs, customers and vehicles that never reach the customer view.
Digital SignaturesAuthorization and completion signatures captured on screen and stored with the work order.
NotificationsCustomers and staff notified on approvals, status changes and completions automatically.
Multi-User ManagementAdd staff, assign roles and control exactly what each person can see and change.
Cloud PlatformNothing to install or back up. Available from any location, updated continuously.
Mobile FriendlyBuilt mobile-first. Full capability on a phone in the bay, not a stripped-down companion app.
Operations DashboardThe whole shop on one screen: what's open, what's blocked and what's ready to invoice.
Built-in AI

The work that used to need another employee

Not a chatbot bolted on the side. AI wired into the two places a shop loses the most money: the calls nobody answers, and the jobs assigned to the wrong technician.

AI Receptionist

Answers every inbound call, day or night. It captures the customer, the vehicle and the problem in natural conversation, then writes a structured lead straight into the platform — no voicemail, no lost job.

  • Answers 24/7, including nights, weekends and while you're under a vehicle
  • Captures name, phone, vehicle and problem description in the caller's own words
  • Creates the lead in RoadPro automatically, ready for a service advisor
  • Flags urgency so the important calls surface first
  • Handles English, Portuguese and Spanish callers

AI Dispatch

Looks at who is free, who is closest, who is qualified for the job and what is already queued — then recommends the assignment. The dispatcher stays in control and stops doing mental math all day.

  • Recommends the right technician by skill, location and current load
  • Rebalances the board when a job runs long or a technician goes down
  • Protects promised arrival windows instead of overbooking them
  • Surfaces the jobs at risk before the customer calls to ask
  • Every recommendation is a suggestion — a human always approves
How it runs

From first call to paid invoice

The same record moves through every stage. Nothing is entered twice.

Job comes in

Phone, web request, fleet account or the AI receptionist. The customer and vehicle are created or matched to existing history automatically.

Inspect and estimate

The technician runs a digital inspection with photos. The estimate is built from it and sent to the customer for approval and signature.

Assign and perform

Approved work becomes a work order, assigned by dispatch or AI recommendation. The technician logs parts, labor and completion photos from the bay.

Invoice and retain

The invoice is generated from performed work. The customer gets the full record in their portal, and the history stays with the vehicle for next time.

Who runs on RoadPro

Built for every kind of automotive business

The workflows differ. The platform doesn't.

Independent repair shopsReplace the whiteboard, the estimate app and the invoicing tool with one board.
Mobile mechanicsRun the whole job from a phone at the customer's location, signature included.
Fleet maintenancePM schedules, cost per unit and consolidated billing per fleet account.
DealershipsService department throughput with customer-facing approvals and photo reports.
Used car dealersTrack every unit through inspection and repair before it hits the front line.
Recon companiesMulti-stage reconditioning with photo documentation and per-unit cost tracking.
Service businessesAny operation dispatching technicians to vehicles, on site or in a bay.
Multi-location groupsEvery location on one account, with per-site queues and group-level reporting.
Plans

Priced to the size of your operation

Every plan includes the full operational toolkit. What changes is scale — locations, users and the depth of fleet and AI automation.

Shop

Single Location

For the independent shop or mobile operation running one team.

  • Garage shop management, full toolkit
  • Estimates, work orders and invoices
  • Digital inspections with photos
  • Customer portal and technician PWA
  • OCR & VIN recognition
  • Analytics dashboard
Book a Demo
Enterprise

Fleet & Enterprise

For fleet operators, dealer groups and high-volume recon operations.

  • Everything in Multi-Location
  • Full fleet management module
  • AI receptionist and AI dispatch
  • Fleet billing and cost-per-unit reporting
  • Onboarding and data migration
  • Priority support
Talk to Sales
Questions

What shops ask before they switch

Does RoadPro replace the software we already use?

In most shops it replaces several tools at once: the scheduling board, the estimate and invoice tool, the inspection app and the spreadsheet used to track technicians. Everything runs on one record, so nothing has to be re-entered between systems.

How long does it take to get running?

RoadPro is cloud based, so there is nothing to install. A single-location shop is typically configured and taking live work orders within days. Customer, vehicle and service history records can be imported during onboarding.

Do technicians need a special device?

No. The technician portal is a progressive web app that installs on any modern phone or tablet, Android or iOS, and works on the shop floor and in the field. If your technicians can use a phone, they can use RoadPro.

Can it handle more than one location?

Yes. Multi-location businesses run every site from one account with per-location queues, per-user permissions and consolidated reporting across the group.

Does it work for fleets and mobile operations, not just a physical shop?

Yes. Fleet maintenance, mobile technicians, recon operations and dealership service departments all run on the same platform, with dispatch, live technician tracking and fleet vehicle records included.

What happens to our existing customer and vehicle data?

It comes with you. Customer, vehicle and service history records are imported during onboarding so your history is intact from day one rather than starting from an empty database.

Is our data safe, and is it ours?

Your data belongs to your business. It is stored on encrypted cloud infrastructure with role-based access control and full audit history, and you can export it at any time.

What does a demo actually involve?

A working session, not a slideshow. We walk through your real workflow — how jobs arrive, how you estimate, how technicians are assigned and how you invoice — and show you exactly how that runs in RoadPro. Usually 30 to 45 minutes.

Book a demo

See it running on your own workflow

Tell us how your operation works today. We'll show you the same job moving through RoadPro, end to end, with your kind of vehicles and your kind of customers.

  • A real working session, not a slide deck
  • Built around your actual workflow, 30–45 minutes
  • Straight answers on migration, onboarding and cost
  • No obligation and no long-term lock-in to see it
Prefer to talk to sales directly (407) 218-7537 sales@roadprogarageshop.com

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